Privacy Policy of BikeBudget.nl

https://www.bikebudget.nl

About our privacy policy

BikeBudget.nl is very concerned about your privacy. Therefore, we only process data that we need for (the to improve our service and to handle the information we have about you and your use of our services with care; The services have collected data. We never make your data available for commercial purposes. Third parties.

This privacy policy applies to the use of the website and the services provided on it. BikeBudget.nl. The effective date for the validity of these terms and conditions is 15/05/2018, with the publication of a The new version cancels the validity of all previous versions. This privacy policy describes which data about you by us are collected, for what purposes these data are used, with whom and under what conditions they are used Data may be shared with third parties. We will also explain to you how we use your data. How we store and protect your data against misuse and what rights you have regarding the data you provide personal data provided to us.

If you have any questions about our privacy policy, you can contact our privacy contact person, you You can find the contact details at the end of our privacy policy.

About data processing

Below you can read about the ways in which we process your data, where we store it (or have it stored), and what rights you have regarding this. the security techniques we use and for whom the data is accessible.

Webshop software

Satdesign

Our webshop has been developed using software from Satdesign. Personal data that you provide for our purposes Any services provided to us are shared with this party. Satdesign has access to your Data to provide us with (technical) support; they will never use your data for any other purpose.

Based on the agreement we have concluded with them, Satdesign is obliged to provide appropriate take security measures. Satdesign uses cookies to collect technical information. collecting in connection with your use of the software; no personal data is collected and/or stored.

Email and mailing lists

MailChimp

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. use for purposes. At the bottom of every email that is sent automatically via our website you will see the ‘unsubscribe’ link. You will no longer receive our newsletter. Your personal data will be stored by MailChimp stored securely. MailChimp uses cookies and other internet technologies that make it possible to see whether Emails are opened and read. MailChimp reserves the right to use your data for the further improving the service and, in that context, sharing information with third parties.

Otherwise

We use the services of Anders for our regular business email traffic. This company has appropriate technical and organizational measures taken to prevent the misuse, loss and corruption of your and our data To prevent as much as possible. Otherwise, they will not have access to our mailbox and we will handle all our email traffic confidential.

Satdesign

We use the services of Satdesign for our regular business email traffic. This company has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data; To prevent data as much as possible. Satdesign has no access to our mailbox and we handle all our email traffic confidential.

Payment processors

Mollie

To process (part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address and place of residence data and your payment details such as your bank account number or credit card number. credit card number. Mollie has taken appropriate technical and organizational measures to protect your protecting personal data. Mollie reserves the right to use your data to to further improve the service and, in that context, to share (anonymized) data with third parties. All The guarantees mentioned above regarding the protection of your personal data also apply to Application to the parts of Mollie’s service for which it engages third parties. Mollie stores your Data may not be kept for longer than is permitted under the legal deadlines.

Rabobank Omnica

To process (part of) the payments in our webshop, we use the platform of Rabobank. Rabobank Omnikassa processes your name, address and place of residence data and your payment details such as your bank account or credit card number. Rabobank Omnikassa has appropriate technical and organizational measures have been taken to protect your personal data. Rabobank reserves the right to to use the data to further improve the service and, in that context (anonymized), Sharing data with third parties. In the event of an application for deferred payment, Rabobank will share the data with the third party. (credit facility) personal data and information regarding your financial position with credit agencies.

All the guarantees mentioned above regarding the protection of your personal data are also applies to the parts of Rabobank’s services for which it engages third parties. Rabobank we do not store your data for longer than is permitted by the legal deadlines.

Reviews

WebwinkelKeur

We collect reviews through the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you You are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can process the review. can be linked to your order. WebwinkelKeur also publishes your name and your place of residence on its own website. Website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review.

In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this data solely to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. protect. WebwinkelKeur reserves the right to use the data for the purpose of providing the services. To engage third parties, we have given WebwinkelKeur permission to do so. 

All of the above mentioned the safeguards regarding the protection of your personal data also apply to the components of the service provided for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

When you place an order with us, it is our responsibility to have your package delivered to you. We use the PostNL's services for carrying out the deliveries. For this, it is necessary that we have your name, address and Share your residential address with PostNL. PostNL will only use this information for the purpose of fulfilling its obligations. agreement. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties. available.

DHL

When you place an order with us, it is our responsibility to have your package delivered to you. We use the services provided by DHL for the execution of the deliveries. For this purpose, it is necessary that we have your name, address and Share your residential address with DHL. DHL will only use this information for the purpose of fulfilling its obligations. agreement. In the event that DHL engages subcontractors, DHL will also provide your data to these parties for the decision.

Billing and accounting

Satdesign

For our record-keeping and accounting purposes, we use the services of the Satdesign service. We share your name, address, and place of residence details and details regarding your order. These data are used to administer sales invoices. For our record-keeping and accounting purposes, we use the services of Satdesign. We share your name, address, and place of residence details and details regarding your order. These data are used to Managing sales invoices. Your personal data is protected during transmission and storage.

Satdesign is required to maintain confidentiality and will treat your data confidentially. Satdesign will not use your personal data for any purpose other than those described above.

External sales channels

Bol.com

We sell (part of) our products through the Bol.com platform. If you place an order through this platform Then Bol.com shares your order and personal data with us. We use this data to complete your order. We treat your data confidentially and have appropriate technical and organizational measures have been taken to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We use your data solely for the purpose of providing our services. That means that the purpose of the Processing is always directly related to the order you provide. We do not use your data for (Targeted) marketing. If you share data with us and we use this data to – other than at your request – To contact you at a later date, we ask for your explicit permission to do so. Your data will be not shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all subject to confidentiality under the agreement between them and us or an oath. or a legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of providing our services. Further improvement is possible. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in fiscal and criminal investigations

In certain cases, BikeBudget.nl may be required by law to share information. of your data in connection with fiscal or criminal investigations by the authorities. In such a case, we are being forced to share your data, but we will do everything within the limits of the law to prevent this resist.

Storage periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate otherwise. that you no longer wish to use our services. If you indicate this to us, we will also take this into account. as a request for forgetting. Pursuant to applicable administrative obligations, we are required to send invoices to you with your (personal) data will be stored; we will therefore store this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents that we have generated based on your consent. have manufactured the order.

Your rights

Under the applicable Dutch and European laws, you as a data subject have certain rights with respect to: relating to the personal data that are processed by us or on our behalf. We explain below what These are your rights and how you can exercise them.

In principle, we only send copies and copies of your data to your contact details if they are already with us to prevent misuse. known email address. In case you would like to receive the data at a different email address or, for example, by mail Upon receipt, we will ask you to verify your identity. We keep a record of the requests processed, in We administer the case of a request for forgetting using anonymized data. All copies and copies of documents You receive the data in the machine-readable data format that we use within our systems.

You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are processing your personal data unlawfully. use your personal data in an incorrect manner.

Right of access

You always have the right to have the data that we (process) process that relates to you personally or that is related to it be traceable, and can be seen. You can submit a request to our privacy contact for that purpose. You You will then receive a response to your request within 30 days. If your request is granted, we will send you a notification on our website. known email address a copy of all data with an overview of the processors that hold this data have, with an indication of the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we (process) process that relates to you personally or that is related to it It can be traced back, and it can be adjusted. You can make a request along those lines to our contact person for privacy matters. Within 30 days, you will receive a response to your request. If your request is granted, we will send You send a confirmation to the email address we know about that the data have been updated.

Right to restriction of processing

You always have the right to have the data that we (process) concerning your person or related to it deleted. be traceable, be restricted. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of the information. our known email address a confirmation that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we (process) process that relates to you personally or that is related to it be reducible, by having another party perform it. You can make a request to that effect to our Contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is approved, you will receive a confirmation email. Upon request, we will send you copies or copies of all the data about you that we have on file at the email address we know about. have been processed or processed on behalf of us by other processors or third parties. Most likely in such a case we cannot continue providing the service, because the secure connection between data files can no longer be guaranteed.

Right of objection and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of BikeBudget.nl. If you object, we will immediately stop the data processing in Waiting for the handling of your objection. If your objection is justified, we will provide copies and/or extracts of the documents concerned. data that we (make available to you) process and then permanently stop the processing. You also have the right not to be subject to automated individual decision-making or profiling. submissive. We do not process your data in such a way that this right applies. Do you think If this is the case, please contact our privacy contact person.

Cookies

Google Analytics

Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website. This The processor may be required by applicable laws and regulations to provide access to this data. We Google has not allowed the obtained analytics information to be used for other Google services.

Third-party cookies

In the event that third-party software solutions use cookies, this is stated in this document. privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you can always find the most up-to-date information on this page. Recent version. If the new privacy policy affects the way we already collect data with If we process your data, we will inform you by email.

Contact details

BikeBudget.nl

Logtenburg 8

4841PA Prinsenbeek

The Netherlands

T (076) 542-5063

E info@bikebudget.nl

Contact person for privacy matters

Martijn Boere