Bosch Intuvia E-Bike Display – Anthracite – BUI255

Frequently asked questions

• Is the Bosch Intuvia BUI255 suitable for my bike?

  The BUI255 works on e-bikes with the Bosch eBike System 2 (BES2), including Classic+ and Performance Line motors from model year 2014 onwards. Note: This display is no Compatible with the newer Bosch Smart System (BES3) that comes in 2022+ models. Not sure which system your bike has? Contact our customer service — we’ll help you quickly figure it out.

• Is the display holder included?

  No, this is about the separate replacement display. The holder for connecting to the motor is not included. Do you also need a new holder? Check out our Bosch e-bike accessories range or ask us which holder fits your bike.

• What happens to my mileage when I replace the display?

  Your mileage won’t be lost. It’s stored in the motor of your e-bike, not in the display. As soon as you install the new display, it automatically pulls your driving miles from the motor — you don’t have to do anything for that yourself.

• My display won't turn on — what should I do?

  This is by far the most common question, especially after the winter. The internal battery of the display may have drained due to prolonged inactivity. Solutions: connect the display via the micro-USB port to charge it, or press the button on the battery pack to start the system — the display will then automatically charge while you are cycling. If the display still doesn’t charge after repeated attempts, then the internal battery is likely due for replacement. Have this checked by a bicycle specialist.

• Can I charge my smartphone via the USB port on the display?

  Yes. The Intuvia BUI255 has a micro-USB port that allows you to charge a smartphone or other device while cycling, powered by the battery in the frame. Note: the same port is also used for software updates for your e-bike. Treat it with care, as any damage to the port will prevent any updates from being performed.

• What is the difference between the Intuvia BUI255, the Purion and the Kiox?

  The Intuvia is the most commonly used Bosch display: a clear black-and-white screen, removable, suitable for everyday use. The Purion is more compact and not removable — less information, but simpler. The Kiox has a color touchscreen and connectivity with the Bosch eBike app, but sometimes requires a new holder when installed. All three work on the BES2 system. If you’re unsure which one best suits your bike, our customer service team is happy to help.

• Is the Bosch Intuvia BUI255 plug and play?

  In most cases, yes. You insert the display into the existing holder, start the system using the button on the drive battery, and set the language and time once. Data such as wheel size and mileage is automatically retrieved from the engine by the display — you don’t need to enter any information yourself.